# Terms of Service
**Effective Date:** March 19, 2024
**Version:** 3.0
**Document ID:** TOS-2024-03-V3
**Legal Authority:** Delaware General Corporation Law, Section 141(a)
---
## 1. Foundational Framework and Definitions
### 1.1 Sanctions Compliance and Geographic Restrictions
In compliance with U.S. Department of the Treasury's Office of Foreign Assets Control ("OFAC") regulations and other applicable U.S. and international sanctions laws:
#### 1.1.1 Prohibited Jurisdictions
The Platform and all TraitTune services are explicitly NOT available to persons or entities in:
- Crimea Region of Ukraine
- Cuba
- Iran
- North Korea
- Syria
- Venezuela (Government)
- Donetsk People's Republic (DNR)
- Luhansk People's Republic (LNR)
- Other territories subject to U.S. sanctions
- Any jurisdiction subject to comprehensive U.S. sanctions
#### 1.1.2 Sanctions Compliance Warranties
By accessing or using the Platform, you represent and warrant that you:
- Are not located in, under the control of, or a national or resident of any Prohibited Jurisdiction
- Are not on the OFAC Specially Designated Nationals List (SDN List)
- Are not on any other U.S. government restricted party lists
- Will not use the Platform in violation of any U.S. sanctions or export controls
- Will not provide access to the Platform to any restricted parties
- Will not use the Platform for any restricted transactions
#### 1.1.3 Compliance Measures
TraitTune maintains the right to:
- Implement IP-based restrictions
- Require location verification
- Request compliance documentation
- Conduct sanctions screening
- Block access to restricted parties
- Report violations to authorities
- Terminate access without notice
#### 1.1.4 User Obligations
Users must:
- Immediately notify TraitTune of any sanctions concerns
- Cooperate with compliance investigations
- Provide accurate location information
- Update information if circumstances change
- Comply with all applicable sanctions laws
- Maintain required compliance records
### 1.2 Legal Foundation
This Terms of Service Agreement ("Agreement") is entered into between TraitTune, Inc. ("TraitTune," "Company," "we," "our," "us"), a Delaware corporation, and the user ("User," "you," "your") of our proprietary platform combining Generative AI, psychometric science, and advanced data analysis technologies ("Platform").
### 1.3 Regulatory Compliance
This Agreement is governed by and compliant with:
- U.S. Department of Treasury OFAC Regulations
- Export Administration Regulations (EAR)
- International Emergency Economic Powers Act (IEEPA)
- Trading with the Enemy Act (TWEA)
- Delaware General Corporation Law
- Federal Artificial Intelligence Regulations
- Psychometric Testing Standards
- Data Protection Regulations (GDPR, CCPA)
- Electronic Communications Privacy Act
- Federal Trade Commission Guidelines
- Professional Testing Standards
- International Test Commission Guidelines
### 1.3 Comprehensive Definitions
a) **"Platform Technology Stack"** encompasses:
- Generative AI systems
- Psychometric assessment engines
- Data analysis frameworks
- Machine learning models
- Natural language processing systems
- Visualization engines
- API infrastructure
b) **"Assessment Services"** include:
- Personal trait evaluations
- Team dynamics analysis
- Startup validation assessments
- Professional compatibility testing
- Leadership capability assessment
- Performance prediction modeling
- Investment decision support
c) **"Generated Content"** comprises:
- AI-generated insights
- Psychometric evaluations
- Data visualizations
- Progress tracking metrics
- Summary reports
- Recommendations
- Performance analytics
d) **"User Categories"**:
- Individual Users (B2C)
- Business Users (B2B)
- Enterprise Clients
- Investor Users
- Administrative Users
- API Users
e) **"Intellectual Property"** includes:
- AI models and algorithms
- Psychometric methodologies
- Assessment frameworks
- Data processing techniques
- Interface designs
- Report templates
- API specifications
---
## 2. Service Access, Usage Rights and Compliance Verification
### 2.1 Compliance Verification
#### 2.1.1 User Screening
TraitTune maintains the right to:
- Screen users against sanctions lists
- Verify user location and identity
- Request additional documentation
- Conduct periodic compliance reviews
- Monitor transaction patterns
- Implement technical restrictions
- Report suspicious activities
#### 2.1.2 Required Information
Users must provide upon request:
- Government-issued identification
- Proof of location
- Business registration documents
- Ownership information
- Compliance certifications
- Bank reference details
- Other verification documents
#### 2.1.3 Ongoing Monitoring
TraitTune conducts:
- Regular compliance screening
- Transaction monitoring
- IP address verification
- Usage pattern analysis
- Documentation updates
- Periodic reviews
- Risk assessments
### 2.2 Service Access and Usage Rights
### 2.1 License Grant
TraitTune grants you a:
- Non-exclusive
- Non-transferable
- Revocable
- Limited
- Personal
license to access and use the Platform subject to:
- Subscription status
- Usage limitations
- Compliance with terms
- Payment obligations
- User category restrictions
### 2.2 Usage Restrictions
Prohibited activities include:
a) **Technical Restrictions:**
- Reverse engineering
- Decompilation
- Code extraction
- Unauthorized access
- Security circumvention
- Performance testing
- Load testing
- Vulnerability scanning
b) **Content Restrictions:**
- Data manipulation
- False information submission
- Unauthorized sharing
- Commercial redistribution
- Competitive analysis
- Unauthorized aggregation
- System gaming
c) **Access Restrictions:**
- Credential sharing
- Unauthorized access
- API abuse
- Rate limit violation
- Service interference
- System manipulation
### 2.3 Module-Specific Terms and Conditions
#### 2.3.1 Request Initialization and Assessment Configuration
Users acknowledge and agree that for each assessment request:
a) **Purpose Specification Requirements:**
- Clear definition of assessment objectives must be provided
- Specific use case must be accurately described
- Target outcomes must be explicitly stated
- Intended application of results must be declared
- Level of analysis required must be specified
- Number of participants must be accurately stated
- Timeline expectations must be defined
b) **Scenario Documentation Requirements:**
- Detailed description of assessment context
- Specification of professional or personal setting
- Clear identification of all stakeholders
- Definition of organizational hierarchy (if applicable)
- Description of team dynamics (for group assessments)
- Documentation of any relevant history
- Specification of any special circumstances
c) **Authorization and Consent Requirements:**
- Written consent from all participants
- Corporate authorization (for B2B assessments)
- Parental consent (for participants aged 14-17)
- Team leader authorization (for group assessments)
- Data sharing permissions
- Results distribution authorization
- Confidentiality agreements
d) **Accuracy Warranties:**
User warrants that all provided information is:
- True and accurate
- Current and up-to-date
- Properly authorized
- Legally obtained
- Ethically sourced
- Verified by appropriate parties
- Complete and comprehensive
#### 2.3.2 Data Collection and Information Processing
The following terms govern all data collection activities:
a) **Document Submission Requirements:**
- All uploaded documents must be:
* Legally obtained and authorized
* Free from third-party rights violations
* In acceptable file formats (.pdf, .doc, .docx, etc.)
* Under file size limits (50MB per file)
* Free from malicious code
* Properly formatted and readable
* Relevant to the assessment purpose
b) **URL Content Requirements:**
- All submitted URLs must:
* Be publicly accessible
* Contain relevant content
* Be free from access restrictions
* Not require separate authentication
* Be stable and permanent
* Not contain malicious content
* Comply with content guidelines
c) **Form Data Requirements:**
- All form submissions must:
* Be complete and accurate
* Use proper formatting
* Include required fields
* Meet minimum length requirements
* Be in specified language
* Follow response guidelines
* Maintain professional standards
d) **Data Quality Standards:**
Users must ensure all submitted data is:
- Accurate and truthful
- Current and relevant
- Complete and comprehensive
- Properly formatted
- Free from errors
- Consistent and coherent
- Appropriately detailed
#### 2.3.3 Psychometric Testing and Assessment Protocol
The following requirements apply to all testing activities:
a) **Test Integrity Requirements:**
- Users must:
* Complete tests independently
* Follow all time limitations
* Not use external assistance
* Not share test content
* Maintain focus during testing
* Follow all instructions precisely
* Report any technical issues immediately
b) **Response Authenticity Standards:**
- All responses must be:
* Personal and original
* Honest and truthful
* Complete and thorough
* Thoughtfully considered
* Independently generated
* Free from external influence
* Representative of true perspective
c) **Testing Environment Requirements:**
- Users must ensure:
* Quiet and private setting
* Minimal distractions
* Proper lighting
* Stable internet connection
* Adequate time allocation
* Appropriate device setup
* Comfortable working conditions
d) **Protocol Compliance:**
Users must adhere to:
- Specified time limits
- Question sequence
- Response formats
- Break schedules
- Progress saving requirements
- Completion guidelines
- Technical specifications
#### 2.3.4 Supplemental Data and Additional Information
Requirements for supplemental data submission:
a) **Content Relevance Standards:**
- All supplemental information must:
* Directly relate to assessment purpose
* Provide additional valuable context
* Support primary assessment goals
* Enhance understanding of scenario
* Contribute meaningful insights
* Align with assessment parameters
* Meet quality standards
b) **Verification Requirements:**
- Users must verify that supplemental data is:
* Accurate and factual
* Current and applicable
* Properly sourced
* Legally obtained
* Ethically acquired
* Appropriately authorized
* Relevant to assessment
c) **Format and Submission Standards:**
- Supplemental data must be:
* In approved file formats
* Within size limitations
* Properly organized
* Clearly labeled
* Easily accessible
* Properly documented
* Securely transmitted
d) **Usage Rights and Permissions:**
Users warrant that supplemental data:
- Has necessary permissions
- Respects intellectual property rights
- Complies with privacy laws
- Maintains confidentiality
- Follows data protection regulations
- Has appropriate consent
- Is authorized for use
#### 2.3.5 Final Reporting and Results Distribution
The following terms govern the use and distribution of assessment results:
a) **Usage Limitations and Restrictions:**
Final reports may only be used for:
- Specified assessment purpose
- Authorized recipients
- Agreed-upon applications
- Internal decision-making
- Authorized business purposes
- Approved research activities
- Documented legitimate purposes
b) **Distribution Controls:**
Reports may only be shared with:
- Authorized participants
- Approved stakeholders
- Designated decision-makers
- Legal representatives
- Authorized team members
- Approved third parties
- Documented recipients
c) **Modification Restrictions:**
Users are prohibited from:
- Altering report content
- Modifying conclusions
- Changing recommendations
- Editing visualizations
- Adjusting metrics
- Reformatting presentations
- Manipulating results
d) **Confidentiality Requirements:**
Recipients must maintain:
- Strict confidentiality
- Secure storage
- Limited access
- Proper handling
- Access controls
- Usage tracking
- Deletion protocols
e) **Attribution Requirements:**
All uses of reports must:
- Credit TraitTune as source
- Maintain copyright notices
- Include version information
- Preserve timestamps
- Retain methodological notes
- Keep disclaimer statements
- Maintain integrity of content
f) **Storage and Retention:**
Reports must be:
- Securely stored
- Protected from unauthorized access
- Retained per legal requirements
- Properly backed up
- Accessible to authorized users
- Properly archived
- Deleted when no longer needed
---
## 3. Data Rights and Processing
### 3.1 Data Categories and Ownership
a) **User-Provided Data:**
- Form submissions
- Test responses
- Uploaded documents
- URL content
- Participant information
- Account details
b) **Generated Data:**
- AI analysis results
- Psychometric evaluations
- Performance metrics
- Visualization data
- Progress tracking
- System logs
c) **Derivative Data:**
- Aggregated statistics
- Trend analysis
- Performance patterns
- Behavioral insights
- Predictive models
- Research findings
### 3.2 Data Rights Assignment
By using the Platform, you grant TraitTune:
a) **Perpetual Rights:**
- Processing rights
- Analysis rights
- Storage rights
- Modification rights
- Distribution rights
- Sublicense rights
b) **Commercial Rights:**
- Product improvement
- Service enhancement
- Research purposes
- Marketing applications
- Feature development
- System optimization
### 3.3 Data Processing Requirements
Users warrant that all submitted data:
- Is legally obtained
- Has necessary permissions
- Is accurate and current
- Complies with laws
- Respects privacy rights
- Maintains confidentiality
- Adheres to ethics standards
---
## 4. Intellectual Property Protection
### 4.1 Ownership Declaration
TraitTune exclusively owns:
a) **Technology Elements:**
- AI algorithms
- Machine learning models
- Assessment frameworks
- Processing systems
- Interface designs
- Backend systems
- API architecture
b) **Content Elements:**
- Report templates
- Test materials
- Documentation
- Visual elements
- System prompts
- User interfaces
- API specifications
c) **Derivative Works:**
- Generated insights
- Analysis results
- Performance metrics
- Visualization outputs
- Aggregated data
- System improvements
- Enhanced models
### 4.2 Usage Restrictions
Prohibited without explicit permission:
- Commercial exploitation
- Public distribution
- Modification attempts
- Derivative creation
- System integration
- Competitive use
- Unauthorized access
### 4.3 Improvement Rights
TraitTune maintains rights to:
- Enhance systems
- Modify algorithms
- Update interfaces
- Improve functionality
- Optimize performance
- Extend capabilities
- Add features
---
## 5. Service Level Commitments
### 5.1 Availability Warranty
Platform availability guarantees:
- 99.9% uptime target
- Scheduled maintenance windows
- Emergency maintenance provisions
- Performance metrics
- Response time targets
- Processing capacity
- System reliability
### 5.2 Performance Standards
Service performance metrics:
- Response time limits
- Processing capacity
- Data accuracy levels
- Analysis quality
- Report generation time
- System reliability
- API performance
### 5.3 Support Services
Support commitment includes:
- Technical assistance
- Problem resolution
- Feature guidance
- Usage support
- Documentation access
- Training materials
- Update notifications
---
## 6. Liability Framework and Warranty Limitations
### 6.1 Comprehensive Limitation of Liability
#### 6.1.1 Monetary Limitations
TraitTune's maximum aggregate liability for all claims, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with this Agreement shall be strictly limited to:
a) **Financial Caps:**
- The lesser of:
* Total fees paid during the 12 months immediately preceding the claim
* $10,000 USD (or equivalent in local currency)
- Excluding any free trials, promotional periods, or complementary services
- Calculated on a per-incident basis
- Not cumulative across multiple incidents
- Reset annually from date of first claim
b) **Recoverable Damages Types:**
- Direct monetary losses only
- Actually incurred and documented expenses
- Verifiable financial impacts
- Proven consequential costs
- Documented business losses
- Substantiated damages
- Measurable financial harm
#### 6.1.2 Damage Exclusions
Under no circumstances shall TraitTune be liable for:
a) **Indirect Losses:**
- Lost profits or revenue
- Business interruption
- Loss of business opportunity
- Market share reduction
- Reputational damage
- Brand value diminution
- Customer relationship impact
b) **Consequential Damages:**
- Third-party claims
- Employee-related costs
- Operational disruptions
- System integration issues
- Data migration expenses
- Training requirements
- Process modifications
c) **Special Damages:**
- Emotional distress
- Mental anguish
- Professional reputation
- Career impact
- Team dynamics
- Organizational culture
- Strategic decisions
d) **Technical Issues:**
- Internet connectivity
- Hardware malfunctions
- Software compatibility
- Browser issues
- Device limitations
- Network problems
- System performance
#### 6.1.3 Claim Requirements
All claims must be:
a) **Properly Documented:**
- Written notification within 30 days
- Detailed incident description
- Supporting evidence
- Financial documentation
- Expert testimony (if required)
- Damage calculations
- Mitigation efforts
b) **Verifiable:**
- Clear causal connection
- Documented timeline
- Evidence of damage
- Proof of loss
- Expert verification
- Independent assessment
- Quantifiable impact
### 6.2 Comprehensive Warranty Disclaimers
#### 6.2.1 Service Warranty Disclaimers
The Platform and all services are provided strictly "AS IS" and "AS AVAILABLE" with:
a) **Technical Disclaimers:**
- No guarantee of:
* System availability
* Processing speed
* Response time
* Data accuracy
* Algorithm performance
* API reliability
* Integration functionality
b) **Performance Disclaimers:**
- No warranty regarding:
* System uptime
* Feature availability
* Data processing
* Report generation
* Analysis speed
* Interface responsiveness
* Server performance
#### 6.2.2 Assessment and Analysis Disclaimers
a) **Psychometric Assessment Disclaimers:**
- No guarantee of:
* Test accuracy
* Result reliability
* Score consistency
* Evaluation precision
* Assessment validity
* Measurement stability
* Diagnostic accuracy
b) **AI Analysis Disclaimers:**
- No warranty for:
* Prediction accuracy
* Pattern recognition
* Insight relevance
* Recommendation efficacy
* Model performance
* Algorithm accuracy
* Analysis completeness
#### 6.2.3 Result and Recommendation Disclaimers
a) **Output Disclaimers:**
- No guarantee of:
* Business success
* Personal development
* Team performance
* Investment outcomes
* Career progression
* Relationship success
* Decision outcomes
b) **Implementation Disclaimers:**
- No warranty regarding:
* Practical applicability
* Implementation success
* Adoption effectiveness
* Change management
* Organizational fit
* User acceptance
* Strategic alignment
#### 6.2.4 Compatibility and Integration Disclaimers
a) **Technical Compatibility:**
- No warranty of:
* Software compatibility
* Hardware compatibility
* Browser compatibility
* Device compatibility
* Network compatibility
* API compatibility
* Integration success
b) **Data Integration:**
- No guarantee of:
* Data migration success
* System integration
* Format compatibility
* Import/export functionality
* Data transformation
* Schema matching
* Connectivity maintenance
#### 6.2.5 Business Impact Disclaimers
a) **Organizational Impact:**
- No warranty regarding:
* Revenue impact
* Cost reduction
* Efficiency gains
* Productivity improvements
* Team effectiveness
* Organizational development
* Cultural transformation
b) **Strategic Outcomes:**
- No guarantee of:
* Competitive advantage
* Market position
* Growth trajectory
* Innovation potential
* Strategic alignment
* Operational excellence
* Business transformation
### 6.3 Acknowledgment of Understanding
By using the Platform, you explicitly acknowledge and agree that:
a) **Risk Acceptance:**
- You understand and accept:
* All inherent risks
* Technology limitations
* Assessment constraints
* Prediction uncertainties
* Implementation challenges
* Outcome variability
* Result limitations
b) **Decision Responsibility:**
- You maintain sole responsibility for:
* Implementation decisions
* Business applications
* Strategic choices
* Operational changes
* Resource allocation
* Risk management
* Outcome responsibility
c) **Professional Judgment:**
- You agree to:
* Exercise independent judgment
* Seek professional advice
* Validate recommendations
* Consider alternatives
* Assess applicability
* Evaluate risks
* Monitor outcomes
---
## 7. Dispute Resolution Framework
### 7.1 Governing Law
Exclusively governed by:
- Delaware state law
- Federal U.S. law
- Commercial arbitration rules
- International treaties
- Electronic transaction laws
### 7.2 Arbitration Requirement
All disputes resolved through:
- AAA arbitration
- Delaware venue
- English language
- Single arbitrator
- Written submissions
- Confidential proceedings
- Binding decisions
### 7.3 Class Action Waiver
Users expressly waive:
- Class actions
- Collective actions
- Representative actions
- Multi-party litigation
- Joint proceedings
- Consolidated claims
- Mass actions
---
## 8. Termination Framework
### 8.1 Termination Rights
TraitTune may terminate immediately and without prior notice for:
- Sanctions compliance issues
- Discovery of restricted party status
- False compliance representations
- Geographic restrictions violations
- OFAC regulations violations
- Export control violations
TraitTune may also terminate for:
- Terms violation
- Payment default
- Misuse
- Security threats
- Legal requirements
- Business necessity
- Service discontinuation
### 8.2 Effect of Termination
Upon termination:
- Access ceases
- Data preservation period
- Export window
- Fee finalization
- Credit calculation
- Service shutdown
- Account closure
### 8.3 Survival Clauses
Following terms survive:
- IP rights
- Confidentiality
- Data rights
- Legal obligations
- Payment obligations
- Dispute resolution
- Liability provisions
---
## 9. Modification Framework
### 9.1 Terms Modification
TraitTune reserves rights to:
- Modify terms
- Update services
- Change features
- Adjust pricing
- Revise policies
- Enhance security
- Improve systems
### 9.2 Notice Requirements
Modifications require:
- Advance notice
- Email notification
- Platform announcement
- Grace period
- User acceptance
- Implementation timeline
- Documentation update
---
## 10. Contact Information
Legal Department - Terms of Service Division
TraitTune, Inc.
1007 N Orange St, 4th Floor 3460
Wilmington, Delaware 19801
United States
Tel: +1 (929) 333-6701
Email: legal@traittune.com
---
**Document Control:**
- Effective Date: March 19, 2024
- Version: 3.0
- Document ID: TOS-2024-03-V3
- Last Review: March 19, 2024
- Next Review: June 19, 2024
- Authority: Board Resolution #2024-03
.